Saturday, December 22, 2007

Send Scheduled Email as part of your CRM Process

I've often tried unsuccessfully to write an email and send it at a specified date and time in the future. I can't understand why it isn't easier to send scheduled email. Now, it might be.... this is my first delayed email using a free scheduled email service: LetterMeLater.com
I've scheduled this email to be sent to my blog at 3:00 am on Saturday, December 22, 2007. Don't I look like a dedicated blogger - typing away while you sleep! Check the time and date stamp to see if this email was posted at the time I scheduled it to be.

How could your tourism business use scheduled email to better meet the needs of your guests??
  • send pre-arrival information a few days prior to your guest visit.... but do the work writing the actual email (using a template) at the time they register.
  • send follow-up email, thanking your guest for their visit.
  • create groups, perhaps guests visiting at the same time and send confirmation emails all at once.
  • send reminders to staff about upcoming meetings or events.
This simple service allows you to send attachments and format text, and send it from your email account at a scheduled date and time in the future! I sure hope this works.

posted by Toddles @ 3:00 AM   1 comments

1 Comments:

At 5:24 PM, said...

Hello,

This seems to be a great tool, especially for small tourism business owners who do not have a newsletter but would like a simple follow-up option. Thanks for sharing and I will make sure I let my clients know about it!

Regards,

Fabienne Rabbiosi
http://www.untanglemyweb.com

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